Website Terms & Conditions

Last updated: April 2025

1. Introduction

These Terms and Conditions govern your use of the website and services provided through Health-Shared, a platform operated by Axiom Medical Ltd ("we", "us", "our").

By accessing or using the Health-Shared website, you agree to comply with these Terms. If you do not agree, you must discontinue use of the website.

2. About Health-Shared

Health-Shared is an online platform designed to allow individuals to share and explore personal experiences related to health conditions.

The platform may include:

• Interviews and personal stories
• Educational content
• Community discussions
• Recorded media such as video or audio interviews

Health-Shared is intended for educational, informational, and community purposes only.

3. User Roles

Health-Shared supports different categories of users:

General Users

• Browse and interact with content
• May submit personal stories or comments

Contributors

• Provide personal experiences, including health-related information
• Must ensure accuracy and lawful sharing of content

Moderators

• Review and manage user content
• Enforce community standards
• Are subject to confidentiality and data protection obligations

Community Administrators

• Manage platform operations and compliance
• Oversee moderation, security, and governance

Healthcare Providers

• May contribute general educational insights
• Must not provide personalised medical advice
• Must not establish a doctor–patient relationship through the platform

4. Age Requirement

Users must be 18 years or older to create an account or contribute content. By using the website, you confirm that you meet this requirement.

5. User Accounts

When creating an account, you agree to:

• Provide accurate and truthful information
• Maintain the confidentiality of login credentials
• Notify us immediately of unauthorised account use

We reserve the right to suspend or terminate accounts that violate these Terms.

6. User Content

Users may submit content including:

• Personal stories
• Written responses
• Comments
• Videos or interviews
• Images or other media

By submitting content, you confirm that:

• You have the legal right to share it
• It does not violate the rights of others
• It complies with applicable laws

If content includes health-related information, you confirm that you have provided explicit consent for its use and publication.

7. Licence to Use Content

By submitting content, you grant Axiom Medical Ltd a non-exclusive, worldwide, royalty-free licence to display, reproduce, distribute, edit, and publish your content for:

• Platform operation
• Educational use
• Research and insights
• Promotional purposes

8. Content Moderation

Health-Shared reserves the right to:

• Review submitted content
• Edit or remove content
• Restrict or suspend accounts

Moderation decisions are made to protect users, ensure compliance, and maintain platform integrity.

9. Prohibited Content

Users must not upload content that:

• Is abusive, offensive, or discriminatory
• Spreads harmful or misleading health information
• Violates intellectual property rights
• Includes confidential or identifiable third-party information
• Creates risk of harm to individuals or communities

10. No Medical Advice & Platform Limitation

Health-Shared does not provide medical advice, diagnosis, or treatment.

• Content reflects personal experiences or general knowledge
• It must not be relied upon for medical decisions
• Always consult a qualified healthcare professional

Use of this platform does not create a doctor–patient relationship.

11. Privacy and Data Protection

Personal data is processed in accordance with applicable laws including the General Data Protection Regulation (GDPR) and UK GDPR.

Users acknowledge that:

• Personal data may be processed as described in our Privacy Notice
• Health-related information is treated as sensitive data
• Explicit consent is required for submission of such data

12. Limitation of Liability

Health-Shared provides a platform for community storytelling. Axiom Medical Ltd:

• Does not guarantee accuracy or completeness of content
• Is not responsible for decisions made based on user content
• Shall not be liable for indirect or consequential damages

Use of the platform is at your own risk.

13. Suspension and Termination

We may suspend or terminate access if:

• These Terms are violated
• Misuse or unlawful activity is detected

14. Changes to the Service

We may modify or discontinue any part of the platform at any time without prior notice.

15. Governing Law

These Terms are governed by the laws of England and Wales.

Cookie Policy

This Cookie Policy explains how Health-Shared uses cookies and similar technologies.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve user experience.

Types of Cookies We Use

Essential Cookies

Necessary for core functionality, including:

• Login authentication
• Session management
• Security features

Analytics Cookies

Used to understand how users interact with the platform, including:

• Page views
• Navigation patterns
• Time spent on pages

This data is typically aggregated and anonymised.

Performance Cookies

Used to improve functionality and performance of the website.

Third-Party Cookies

Some cookies may be set by trusted third-party providers. These providers are required to comply with GDPR and UK GDPR and relevant data protection standards.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Further Information

For more details on how personal data is handled, please refer to our Privacy Notice.

Date of last review: April 2025